Position Profile
Job Title: Senior Implementation Engineer
Effective Date: 1/27/2012
Organizational Structure
Reports To: Director of Implementation
Direct Subordinates: None at this time
Scope
A Senior Implementation Engineer works under the direction of Director of Implementation to engage with Project
Managers and projects as it relates to data loads, advanced configuration, reports, and customizations of Retail
Anywhere products along with 3rd party hardware/software. Main focus is to provide accurate estimates with timely
delivery, quality work, and clear communication with Director of Implementation and Project Managers against
Change Requests and Work Orders.
Primary Responsibilities
● Data Loads and Conversions
○ Load data from disparate data sources into SQL databases
○ Complete mapping of data elements between different data sources
● Report writing
○ Modify existing Microsoft Reporting Services reports
○ Create new Microsoft Reporting Services reports
● Advanced Configurations
○ Follow and complete tasks as directed by Director of Implementation and Project Managers
● Customizations
○ Includes Quality Assurance, code review, and code generation
● Mentoring and training
○ Mentor Junior Implementation Engineer and Implementation Specialists in skills assisting with dayto-
day operations
○ Training Retail Anywhere staff, including members of the support department, on customizations
○ Delegation of tasks to Junior Implementation Engineer
● Feedback
○ Provide feedback and suggestions for architectural or operational changes to Director of
Implementation
● Special Projects
○ Various projects geared towards Research and Development
○ Improvement of Retail Anywhere integration with NetSuite, including work-flow adjustments and
feature inclusion
Position Statistics
● Meeting estimates and time-lines
● Quality of work and project organization
● Accuracy of delivered task compared to requirements documents
● Time tracking
● Regular communication on workload and prioritization
Requirements
● Advanced Microsoft SQL skills
○ Integration Services
○ Reporting Services
○ XML use in SQL
● Advanced .Net C# skills
○ Database connections
○ Interfacing with third-party systems
● Has worked with web services (SOAP and ReST)
● Advanced business software skills - MS Office, Windows, Google Apps
● Excellent time management and prioritization skills
● Excellent English verbal and written communication skills
Desired
● Retail industry experience
● Software / Hardware industry experience
● Database, Web, and IT infrastructure knowledge and experience
● Microsoft Certification (MOS, MTA, MCTS, MCITP, MCAD, etc.)
● Netsuite or other ERP experience
RetailAnywhere offers a comprehensive benefits package, paid holidays, bonus progra and 3 weeks vacation per year. For more information feel free to email your resume and questions to Hans Sommer: hsommer@retailanywhere.com