TekTegrity, Inc. is a fast-growing company that offers premium IT services to businesses, academic institutions, and non-profit organizations. TekTegrity services Monterey, San Luis Obispo, Santa Barbara, and Kern counties. At TekTegrity, creativity and individual initiative are encouraged and rewarded. We are seeking a talented individual with excellent technical and customer services skills. This technician will be responsible for managing technical tasks for TekTegrity's business and academic clients. A generous compensation package is available: • Salary and bonuses • Vacation/sick time • HSA compatible health plan and savings account • IRA retirement account • Cell phone • Travel reimbursement Responsibilities: Essential Duties and Responsibilities: • Communicate effectively with customers and co-workers • Resolve Computer and network problems • Perform Hardware maintenance and upgrades • Test New equipment configuration • Perform Network device management • Implement Policy management • Optimize system performance Additional responsibilities: • Equipment recommendations • Develop and implement improved policies and procedures • Document problem outcomes • Supervise assistant technicians Qualifications: Technical: • Minimum of 3 years experience providing computer and network support • Proficiency in all Microsoft operating systems • Proficiency working with network hardware, including wireless, routers, firewalls, and VPN equipment • College degree in technology field and/or professional certification Non-Technical: • Excellent verbal and written communication skills • Highly motivated and able to work with minimal supervision • Customer-oriented and friendly attitude • Clean driving record Go to TekTegrity's Career page at http://tektegrity.com/company/careers.php to learn additional information and how to apply
Russ LevanwayVice President - Softec